.Five9 (FIVN) has actually been granted the 2024 Aragon Research Innovation Honor for Artificial Intelligence Connect with Centers as well as called a Forerunner in two Aragon Analysis Planet rumors: AI Representative Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. The company was realized as the best key merchant in the artificial intelligence Agent Platforms report.At the core of Five9’s technology is their sight for The brand-new CX, where AI Representatives and also AI-empowered Human being Brokers team up to supply hyper-personalized consumer experiences. The provider lately presented new improvements including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use of modern technology in market advancement and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Investigation Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Representatives AI et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also called a Forerunner in The Aragon Investigation Planet for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Analysis Planet for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has actually been actually named a victor of the 2024 Aragon Research Technology Award for Artificial Intelligence Call Centers. In addition, Five9 has actually been named a Forerunner in 2 Aragon Research study Planet documents: AI Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025. This recognition from Aragon Study underscores Five9’s position as a leader in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record jobs Five9 as one of the most
tactical seller ranked in
the file, identifying Five9 s key sight for AI-driven development in CX. At the primary of the innovation is actually Five9’s goal for The brand-new CX where AI Representatives and also AI-empowered Person Representatives work together to provide hyper-personalized, effortless client expertises. By enabling businesses to deliver transformative consumer interactions while reducing prices and boosting productivity, Five9 is establishing brand-new criteria for AI-powered remedies in the contact center business.
AI is fundamental for making remarkable client knowledge, and also our experts are actually recognized to become pinpointed through AragonResearch as cutting-edge for our efforts to push the intelligent contact center ahead, claimed Jonathan Rosenberg, Chief Technology Policeman as well as Chief of Artificial Intelligence, Five9. Our concentration has actually been actually, and are going to continue to be, helping businesses deliver those expertises with user friendly tools and also functionalities. With each brand-new advancement, we take an advance for both Five9 and also for the industry all at once.
The Aragon Analysis Technology award recognizes companies leveraging lofty use modern technology to certainly not just conform as markets modify, but to definitely interrupt and also notify just how their markets will advance. Five9 was actually formally presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s commitment to development, specifically its vision for combinationing artificial intelligence Representatives and AI-empowered Person Brokers, is specifying a brand-new requirement for just how services may provide hyper-personalized and also smooth consumer adventures, stated Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Investigation. This award and also record identification improves Five9’s commitment to supplying artificial intelligence developments for CX.
Previously this year, the business presented new improvements, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that change the method companies come close to CX, steering much better end results for both customers and brokers. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, offers a comprehensive rooms of solutions to electrical power AI-elevated client adventures that deliver far better organization outcomes as well as Take Delight to CX.
Our consolidated cloud-native offering makes it possible for hyper-personalized consumer adventures and also more inspired employees, making every client interaction even more connected, effortless, and personal. Relied on through 2,500 +clients as well as 1,400+ companions around the world, Five9 unites the power of AI, our system, and our folks to drive AI-elevated CX.For additional information, browse through www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil liberties Set aside.
The id of an Aragon Analysis honor victor is not a promotion through Aragon Study of any kind of supplier, product, or solution. View source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors performed Five9( FIVN) succeed in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Study Technology Honor for AI Get In Touch With Centers as well as was actually called an Innovator in pair of Aragon Research study Planet records: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What new AI items carried out Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Brokers to improve client experience monitoring.Just how carries out Five9’s( FIVN )BRAND NEW CX vision effect customer support? Five9’s brand-new CX eyesight integrates artificial intelligence Agents along with AI-empowered Individual Brokers to provide hyper-personalized, simple customerexpertises while lessening expenses as well as boosting productivity.
What was actually Five9’s( FIVN) calculated role in the Aragon Research study World 2025 record? Five9was actually set up as the most tactical seller in the AI Representative Platforms in the ICC, 2025 document, identifying their strategic sight for AI-driven development in CX. When carried out Five9( FIVN) receive the AragonResearch Study Technology
Honor
?
Five9 was formally shown with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.